The 2019 Statewide 9-1-1 Telecommunications System Assessment report is now available online. The report which was directed by the Wisconsin Legislature and produced by the Wisconsin Department of Military Affairs, Office of Emergency Communications and the 911 Authority, LLC, provides a current statewide assessment of 9-1-1 systems in Wisconsin.

The team began work on the report in November 2018 which included surveying the public safety answering points (PSAPs) across the state. It provides findings and offers recommendations as the state continues to move forward with Next Generation 9-1-1 (NG9-1-1).

There are three critical components needed to enable NG9-1-1 in Wisconsin. The first component is the development of an Emergency Services Internet Protocol Network (ESInet) that will serve as the backbone to interconnect PSAPs in order to implement NG9-1-1 statewide.

For the second component, the state will work to ensure that PSAPs have the equipment and connections to the ESInet needed to take and route emergency calls and multi-media messages to emergency responders.

The final component involves the use of geographical information system (GIS) data to support the routing of calls and messages to the correct PSAP and eventually enhanced dispatching capabilities.

The 2019 Statewide 9-1-1 Telecommunications System Assessment report was reviewed and approved by the Wisconsin Interoperability Council and the 9-1-1 Subcommittee. The information gathered from the report will help improve the development of a Request for Proposal (RFP) for the backbone network ESInet.

The report is located at: https://dma.wi.gov/DMA/divisions/oec/library/2019/2019_WI_Statewide_911_System_Assessment-FINAL-1.pdf