The Retiree Activities Office has two locations in the state. You can contact either office that is closest to your location.
The main Retiree Activities Office (RAO) office is located in Madison, WI 53704, in the Office of The Adjutant General, at 2400 Wright Street, Room 160. The office is open Tuesdays and Thursdays, 0730-1130, closed on holidays. The phone number is (608) 242-3115, or toll free 1-800-335-5147, ext 3115; DSN number is 724-3115. If you call at a time when the office is closed, please leave a message on our voice mail. Please include your name and phone number and short message. The Madison RAO E-mail address is: RetireeActivities@WIDMA.gov
The alternate RAO office is located in Milwaukee, WI 53207, at the 128th Air Refueling Wing base, at 1836 E. Grange Avenue, in the Wing HQ building (512), Staff Room – #14. The office is open Tuesdays and Wednesdays, 1000-1400 hours. Closed on holidays. The phone number is (414) 944-8212. If you call at a time when the office is closed, please leave a message on our voice mail. Please include your name and phone number and short message. The Milwaukee RAO E-mail address is: usaf.wi.128-arw.list.rao@mail.mil
The RAO mission is to act as an interface between the active duty and retired communities, keep retirees and widows of retirees (all ranks and services) informed on matters related to their military status, provide appropriate information and services as necessary including TRICARE, Military ID Cards, Survivor Benefits, Death Reporting and much more. The RAO also maintains a list of toll-free phone numbers, Web sites and e-mail addresses for additional information that can be found on the links below.
Please report any bad Internet links, or bad phone numbers to the RAO.
Use the Internet Links below to find more information
Retiree Activities Office State HQ
2400 Wright Street
Room 160
Madison, Wisconsin 53704-2572
(608) 242-3115
Toll Free: 1-800-335-5147, ext 3115
DSN: 724-3115
07:30am – 11:30am Tues & Thur
RetireeActivities@WIDMA.gov
Retiree Activities Office 128th ARW
128th ARW, Retiree Activity Office
1835 E. Grange Ave.
Milwaukee, Wisconsin 53207-6132
(414) 944-8212
DSN: 580-8212
10:00am – 14:00am Tues & Wed except holidays
usaf.wi.128-arw.list.rao@mail.mil
ID Cards
ID Card – Issuer Site Locator and/or Make an Appointment
Military/Retiree Support Organizations
Military/Retiree Support Organizations
- National Military Support Coalition
- American Legion
- Disabled American Veterans (DAV)
- Wisconsin National Guard Officers Association (WINGA)
- Wisconsin National Guard Enlisted Association (WNGEA)
Military/Retiree Online New
- Army Echoes – Retiree Newsletter
- Air Force Afterburner – Retiree Newsletter
- Navy Shift Colors – Retiree Newsletter
- Marine MCCS – Retiree Newsletter
- MILITARY PAY DFAS Retiree Newsletter
Air Force
Army
Marine Corps
Navy
Misc
Retiree Newsletters
2025 Newsletters
Reporting Death of Service Member/Spouse
Receiving military retired or annuitant pay
- Air Force, Army, Marine, Navy – Call Defense Finance Accounting System (DFAS) 800-321-1080 or 216-552-5955, or report on-line at https://www.dfas.mil/retiredmilitary/survivors/Retiree-death.html or Google ‘Report death of Military Retiree’
- Coast Guard – Call Coast Guard Personnel Center 800-772-8724
Gray Area Retirees/Spouse
- Air Force: Call Air Reserve Personnel Center (ARPC) 800-525-0102
- Army: Call Army Human Resources Command (AHRC) 888-276-9472
- Marine: Call Marine Personnel Center 800-847-1597
- Navy: Call Navy Personnel Center 866-827-5672
- Coast Guard: Call Coast Guard Personnel Center 800-772-8724
Receiving Federal retired or annuitant pay (Civil Service)
- Coast Guard – Office of Personnel Management (OPM) 888-767-6738, or report on-line at https://www.opm.gov/retirement-services/my-annuity-and-benefits/life-events/death/report-of-death/ or Google ‘Report death of Federal Retired Employee’
Retiree Information & Resources
Air Force
Army
Marine Corps
Navy
Misc
Department of Defense
- Department of Defense (DOD)
- Defense Eligibility & Enrollment System (DEERS)
- Defense Finance & Accounting Service (DFAS)
- ID Cards (Military) Site Locator
- National Archives and Records Center – Veterans Records
- My Pay (DFAS)
- Office of Personnel Management (OPM)
Veterans Affairs
BX/PX/Commissary
- AAFES – Army and Air Force Exchange Service
- Fort McCoy, WI – PX
- Fort McCoy, WI – Commissary
- Truax Field – Madison, WI
- Volk Field – Camp Douglas, WI — Volk Field has a small AAFES BX, dry cleaning, and hair cuts are available at Volk Field base exchange. Exchange hours are 0900-1500 M-F, closed weekends, but may be extended and/or vary with exercises. Phone: 608-427-1274
- Great Lakes Navy Exchange
- Great Lakes, IL – Commissary
Survivor Assistance
Travel & Lodging
Installation Lodging
Morale, Welfare & Recreation Sites (MWR)
- Bellows Air Force Station (Waimanalo Bay, Hawaii)
- Fort Sam Houston Recreation Area (Canyon Lake, Texas)
- Killauea Military Camp (Big Island Hawaii)
- Hale Koa Hotel (Honolulu, Hawaii)
- Rocky Mountain Blue (Keystone Resort, Colorado)
- Dragon Hill Lodge (Seoul, Korea)
- Edelweiss Lodge & Resort (Garmisch–Partenkirchen, Germany)
- Shades of Green (Disney World, Florida)
Armed Forces Vacation Club (AFVC)
- AFVC is a Space Available program offering DOD affiliated personnel affordable Condo vacations at over 3500 resorts around the world.
Space Available Travel
- AMC travel Web – For more information on Space-A travel, visit the AMC travel Web
